Airline Customer Service
2017-05-02T21:04:57-04:00https://ximage.c-spanvideo.org/eyJidWNrZXQiOiJwaWN0dXJlcy5jLXNwYW52aWRlby5vcmciLCJrZXkiOiJGaWxlc1wvMDU0XC8yMDE3MDUwMjEyNTgyNzAwM19oZC5qcGciLCJlZGl0cyI6eyJyZXNpemUiOnsiZml0IjoiY292ZXIiLCJoZWlnaHQiOjUwNn19fQ==Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent incidents on domestic flights. Members asked about industry practices and what the airlines represented were doing to improve the overall customer service experience.
Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent… read more
Airline industry executives, including United Airlines CEO Oscar Munoz, testified at a hearing on customer service concerns following recent incidents on domestic flights. Members asked about industry practices and what the airlines represented were doing to improve the overall customer service experience. close
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